Frequently Asked Questions
Everything you need to know about our premium non-alcoholic and low-sugar wines.
What is the shelf life of your alcohol-free sparkling wines?
Our alcohol-free sparkling wines typically have a shelf life of 12 to 24 months. Once opened, we recommend consuming within 48 hours for the best flavor and carbonation.
How do you ensure your products are truly vegan and organic?
We are B Corp certified and use only organic grapes. We avoid all animal-based fining agents such as gelatin or isinglass, ensuring our entire range is 100% vegan-friendly.
What are your shipping rates and delivery times?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is calculated at checkout, with free delivery available on orders over a certain threshold.
Are your dealcoholized wines low in sugar?
Yes, transparency in labeling is one of our core values. Our Noughty range is specifically crafted to be low in sugar and calories compared to traditional wine and other non-alcoholic alternatives.
What is your return policy for damaged goods?
If your order arrives damaged or broken, please contact our support team within 48 hours of delivery with a photo of the package. We will arrange for a replacement or a full refund immediately.
Do you ship internationally?
Currently, we ship to a wide range of countries. Please select your region from our store selector to see specific shipping availability and customs information for your location.